Our Commitment to Fair Dealing
At Schroders, we are committed to delivering fair dealing outcomes for our clients and are guided by our values of excellence, innovation, teamwork, passion and integrity.
We have taken active measures to ensure the delivery of fair dealing outcomes to our clients:
- Embedding a culture of treating clients fairly throughout the organization.
- Conducting product due diligence, market analysis and developing business plans to ensure the suitability of our products.
- Ensuring that our representatives have the necessary knowledge and skills to provide quality advice through ongoing professional training.
- Providing clear, relevant, and timely information to enable our clients to make informed financial decisions.
- Handling client complaints independently, effectively, and promptly.
We welcome feedback through any of the following channels:
Schroder Investment Management (Singapore) Ltd
138 Market Street #23-01 CapitaGreen Singapore 048946
+65 6534 4288
zz_simfundssg@schroders.com