Scams and attempted frauds in the asset management business do occur. You may be contacted by people impersonating Schroders through phone calls, social media, messaging services, professional networking sites, and emails who will try to persuade you to invest with them by offering counterfeit investment products which are not sold or marketed by any of the companies within the Schroders Group. They may offer you advice, request payment from you, or email you links to either bogus or legitimate Schroders websites to try and gain your confidence. We do not actively sell investments directly to individual investors.
If you believe you have encountered any suspicious incidents, please contact the Schroders America financial crime hotline on + 16469518950. You may wish to contact your local police to assist you in recovering any lost funds.
Follow these simple steps to keep yourself safe:
- Stop and review: Before making any decisions to invest or provide personal information, take a moment to stop and think, especially if a call, letter, email, or text has come unexpectedly. Schroders would never rush you to make an investment decision.
- Question the offering: Does the offer sound too good to be true? Are there gaps in the information you're being given? Does the contact information match up with what you find in the public domain? Always approach an unsolicited contact containing urgent appeals for investment or personal information with caution. Confirm the validity of the source of the message, ensuring it comes from a trusted source by carefully examining the address itself, as well as the content within it.
- Verify a genuine email: Schroders will not directly contact you via email to market our products. If you are contacted by a Schroders employee, it will ONLY be through a designated email domain name:@schroders.com
- Protect Yourself: If you think you've fallen for a scam, contact your bank and local police immediately. Also, contact Schroders, so that we can help assist you and seek to protect others from falling victim to the same scams