Raising concerns in confidence

Honesty and integrity are deeply engrained in our culture and it is everyone's responsibility at Schroders to ensure that remains the case. However, like all organisations, we face the risk of things going wrong or of unknowingly harbouring illegal or unethical behaviour.

We have robust procedures in place to make sure that our people and interested parties can raise any issues or concerns, confident in the knowledge that they will be taken seriously and investigated fully. 

Safecall global reporting service

External company Safecall provides an independent, confidential global reporting service, through their online portal or 24 hour phone line.

If you suspect wrongdoing, impropriety, unethical behaviour or have concerns regarding Schroders business practices, you may raise them confidentially. All reports are treated in confidence and you can opt to remain completely anonymous. Schroders will receive a non-attributable summary of issues raised to address the concerns appropriately.

A full list of regional freephone telephone numbers, where reports can be made in local languages as well as English, is available here with a summary below:

Location

Phone number

Australia

1800 312928

Channel Islands

0800 915 1571

France

00 800 72332255

Germany

00 800 72332255

Hong Kong

3077 5524

Luxembourg

00 800 72332255

Switzerland

00 800 72332255

Singapore

800 44 81773

UK

0800 915 1571

USA

1 866 901 3295 

Follow us

Contact Us

Level 33, Two Pacific Place, 88 Queensway, Hong Kong

(852) 2521 1633

Online enquiry: Please complete the web form below and we will reply as soon as possible.

Contact us

The investments mentioned in this website may not be suitable to all investors. The information contained in this website is provided for reference only and does not constitute any investment advice. Investors are advised to seek independent advice before making any investment decision.

Investment involves risk. Past performance is not indicative of future performance. You should remember that the value of investments can go down as well as up and is not guaranteed. You may not get back the full amount invested. Please refer to the relevant offering document including the risk factors.

This website is intended for Hong Kong residents only. Non-Hong Kong residents are responsible for observing all applicable laws and regulations of their relevant jurisdictions before proceeding to access the information contained herein. Schroder Investment Management (Hong Kong) Limited is regulated by the SFC. The website (excluding Schroder Provident Plan related pages) has not been reviewed by the SFC.

The website is issued by Schroder Investment Management (Hong Kong) Limited.