Contact us

There are lots of ways to get in touch with Schroders.

If you have a question, comment or feedback you'd like to share you can use this form to send a message straight to the most relevant team.

If your question relates to your personal data, please do not use this form. Please send us an email using the address provided in our Privacy policy.

Feedback or complaints

We welcome any other feedback you might have as we’re constantly looking to improve our service. Should you have any feedback for us, or you’d like to make a complaint, please contact Investor Services:

0800 182 2399 (+44 1397 436969 if calling from overseas) schrodersinstitutional@HSBC.com

Head of Investor Services Schroders PO Box 1402 Sunderland SR43 4AF

If your compliant relates to one of the following funds: Ground Rents Income Fund, Schroder European Real Estate Investment Trust, Schroder Real Estate Investment Trust, or Schroder Capital UK Real Estate Fund please contact realestatecompliants@schroders.com

If you have a complaint, we’ll do our best to resolve the issue as quickly as possible and keep you updated along the way.

Should you remain dissatisfied you may have the right to refer the complaint to the Financial Ombudsman, a free and independent service for resolving disputes between customers and financial services institutions

08000 234 567 or 0300 1239 123 complaint.info@financial-ombudsman.org.uk Financial Ombudsman South Quay Plaza 183 Marsh Wall London E14 9SR

www.financial-ombudsman.org.uk

A statement of your rights to compensation in the event of Schroders being unable to meet its liabilities to you is available from the Financial Conduct Authority (FCA) and the Financial Services Compensation Scheme (FSCS).

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Please remember that the value of investments and the income from them may go down as well as up and investors may not get back the amounts originally invested.

Marketing material

Issued by Schroder Unit Trusts Limited, 1 London Wall Place, London EC2Y 5AU. Registered Number 4191730 England.

Schroder Unit Trusts Limited is an authorised corporate director, authorised unit trust manager and an ISA plan manager, and is authorised and regulated by the Financial Conduct Authority.

On 17 September 2018 our remaining dual priced funds converted to single pricing and a list of the funds affected can be found in our Changes to Funds. To view historic dual prices from the launch date to 14 September 2018 click on Historic prices.