Raising concerns in confidence

Honesty and integrity are deeply engrained in our culture and it is everyone's responsibility at Schroders to ensure that remains the case. However, like all organisations, we face the risk of things going wrong or of unknowingly harbouring illegal or unethical behaviour.

We have robust procedures in place to make sure that our people and interested parties can raise any issues or concerns, confident in the knowledge that they will be taken seriously and investigated fully. 

Safecall global reporting service

External company Safecall provides an independent, confidential global reporting service, through their online portal or 24 hour phone line.

If you suspect wrongdoing, impropriety, unethical behaviour or have concerns regarding Schroders business practices, you may raise them confidentially. All reports are treated in confidence and you can opt to remain completely anonymous. Schroders will receive a non-attributable summary of issues raised to address the concerns appropriately.

A full list of regional freephone telephone numbers, where reports can be made in local languages as well as English, is available here with a summary below:

Location

Phone number

Australia

1800 312928

Channel Islands

0800 915 1571

France

00 800 72332255

Germany

00 800 72332255

Hong Kong

3077 5524

Luxembourg

00 800 72332255

Switzerland

00 800 72332255

Singapore

800 44 81773

UK

0800 915 1571

USA

1 866 901 3295 

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Issued by Schroder Investment Management (Europe) S.A., 5 (“SIM Europe”), rue Höhenhof, L-1736 Senningerberg, Luxembourg. Registered No. B 37.799

Schroder Investment Management North America Inc. (“SIMNA”) is an SEC registered investment adviser, CRD Number 105820, providing asset management products and services to clients in the US and registered as a Portfolio Manager with the securities regulatory authorities in Canada.  Schroder Fund Advisors LLC (“SFA”) is a wholly-owned subsidiary of SIMNA Inc. and is registered as a limited purpose broker-dealer with FINRA and as an Exempt Market Dealer with the securities regulatory authorities in Canada.  SFA markets certain investment vehicles for which other Schroders entities are investment advisers.

Schroders Capital is the private markets investment division of Schroders plc.  Schroders Capital Management (US) Inc. (“Schroders Capital US”) is registered as an investment adviser with the US Securities and Exchange Commission (SEC).  It provides asset management products and services to clients in the United States and Canada.  For more information, visit www.schroderscapital.com

SIM (Europe), SIMNA, SFA and Schroders Capital are wholly owned subsidiaries of Schroders plc.