Schroders Group cookie policy

1. What is a cookie?

Cookies are small files, which are stored on a user’s computer or mobile device when visiting a website. This allows the server to deliver a page tailored to a particular user.

Cookies also perform essential functions, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

Further information on when cookies are used to collect personal information about you is set out below and in our Privacy Policy.

2. What is the difference between first and third-party cookies?

Cookies may be set by the site you are visiting or by another site prior to or during your visit. These are known as first and third party cookies.

First party cookies belong to the website domain that appears in the browser address bar. In our case, this will be www.schroders.com or www.cazenovecapital.com and we may set these cookies when you visit in order to recognise you when you return.

Third-party cookies belong to website domains different from the one shown in the address bar. Some web pages can feature content from third-party domains (such as banner ads). This is why you might sometimes see a Schroders ad on pages you visit after coming to our site. Other sites may also set cookies on your device during a visit to our site. These sites will be an approved partner of ours, such as Google analytics, Facebook and Twitter.

3. What is the difference between session and persistent cookies?

There are two types of cookies which may be placed onto your device during a website visit. These are called session and persistent cookies.

Session cookies are set at the start of a visit and remain active only while that visit continues. They primarily support navigation through the site as they remember which pages you have been on and what interactions you may have had with the site already (e.g. Searching for a particular fund). These cookies are deleted automatically when you close your browser.

Persistent cookies are set during a first visit to a site but will carry an expiry date or time. This cookie will remain on your device until either you clear your cookies or the expiry is reached. They can be used for analytical purposes to track visits over time, for example we could see how many people visited a particular page and then came back to view it again later.

Neither of these types of cookies are used to collect or share personal information.

4. How do I control which cookies are used/set on my devices?

Privacy manager

When you visit the site for the first time, or if you visit after clearing your cookies, you will see the following pop-up:

Example of cookie policy

Schroders web site allows you to selectively accept cookies, based on your preferences, by clicking on "Manage cookies" link in the site disclaimer as seen above.

When clicking on "Manage cookies" the following Privacy manager window will appear where you can make your selection of which cookie types you are willing to accept:

Example of Privacy Manager

Do note that out of the four categories of cookie types, the "Necessary" cannot be switched off as doing so would prevent using the web site effectively. It is worth noting that these cookies do not store any personal information.

5. How can I change settings from within my browser?

Our Privacy manager should make it easy for you to enable and disable all Schroders/Cazenove cookies but won’t stop all cookies from other websites being set. To change this you will have to amend your settings from within your browser.

The instructions for these vary by browser and they may change from time to time as new versions are released.

Here are some links to instructions for the most common browsers:

Microsoft Internet Explorer

http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies

Mozilla Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Google Chrome

https://support.google.com/chrome/answer/95647?hl=en

Safari

https://www.apple.com/uk/support/mac-apps/safari/

For other browsers, try searching for "managing cookies in (browser name)".

6. Cookie categories

There are four cookie categories that we use, based on the International Chamber of Commerce guide to cookie categories:

Necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. These cookies gather no information about you that could be used for marketing or remembering where you've been on the internet.

This is the only category of cookies you cannot disable, as doing so would prevent the site from working properly. If you are not willing to accept these cookies, even though they do not store any personal information about you, we suggest that you navigate away from our site.

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

You may disable these cookies using our privacy manager, but in doing so will stop us form learning how our website is performing and making relevant improvements to enhance your online experience.

Profiling

These cookies gather information about your browsing habits to help us profiling our users. They remember that you've visited a particular website and share this information with other organisations such as advertisers. If you leave these enabled we will be able to understand which of our products, services and offers may be relevant for you ("user profiling").

If you turn off these cookies you will still see un-targeted ads online which will not be tailored to things that may interest you.

Functionality

These cookies allow the website to remember choices you make (such as your audience type, language or the region you are in) and provide enhanced, more personal features. For example by enabling these cookies we are able to take you to the relevant country and audience content.

The information these cookies collect cannot track your browsing activity on other websites.

Without these cookies, our website cannot remember choices you've previously made or personalise your browsing experience meaning you would have to reset these for every visit.

7. Cookies on our site

Here is a list of cookies by category. Not all cookies will apply to all Schroders sites, some may apply only to Cazenove.

Necessary

Tealium (utag_main)

Within this cookie are several built-in values that keep track of visitor sessions. These are used to collect general and page specific analytic data, such as page type viewed.

New Relic (JESSIONID)

This cookie is used to store a session identifier so that New Relic can monitor session counts for an application. Does not retain any personal data as defined by the EU General Data Protection Regulation (GDPR).

BIG-IP (BIGipServer# (BIGipServer~Schroder_Prod~www.schroders.com_HTTP_Pool)

This cookie is associated with the BIG-IP product suite from company F5. This cookie manages sessions on load balanced servers, to ensure user requests are routed consistently to the correct server.

SESS#

This cookies purpose to preserves the visitor’s session state across page requests.

Performance

SessionCam (sc.ASP.NET_SessionID, sc.Status, sc.UserId)

Schroders uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected will remain anonymous and is only used to by Schroders to improve the usability of this website. Data collected by SessionCam from Schroders website is for Schroders internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.

Glassbox (_cls_s, _cls_v)

Schroders uses Glassbox for analysis. Glassbox is a product that has been developed by Glassbox LTD. Glassbox may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected will remain anonymous and is only used to by Schroders to improve the usability of this website. Data collected by Glassbox from Schroders website is for Schroders internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.

Google Analytics (_ga, _gid, collect)

Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Mixpanel (mp_#_mixpanel (mp_c865e11a403dfc4cf45a916c9d890316_mixpanel)

This cookie is used to generate statistical data on how the visitor uses the website

Gstabvisited

This cookie tracks the user's navigations around the website.

Piwik (_pk_id.3.364d, _pk_ses.3.364d)

Piwik is an analytics tool used to measure and track users behaviour on Schroders group websites.

Profiling

Tealium Collect Tealium collect (ses_id ,_st ,v_id ,_ss ,_pn)This cookie only collect anonymous information describing user interactions with our website, such as such as page views, button clicks and page scrolls, for the purpose of grouping users into categories of similar characteristics and understand how each can be best served the information they look for.

DoubleClick (IDE, test_cookie)

The DoubleClick digital ad management platform uses cookies to collect anonymous visitor data to measure the effectiveness of Schroders advertising campaigns and to serve ads based on a user's prior visits to the Schroders website.

FlashTalking (flashtalkingad1)

Flashtalking use cookies to collect anonymous visitor data to measure the performance and effectiveness of Schroders advertising campaigns. This anonymous visitor data may also be used to personalise adverts based on a user's prior visits to Schroders websites

Functionality

Emails from Schroders and Cazenove

Schroders uses external email providers, Salesforce Marketing Cloud and Pardot. These platforms have the ability to track activity through online channels, using cookies, in order to provide you with a better online experience and a richer, more personalised client service. You can choose not to accept certain cookies by turning this feature off within the browser settings, however doing this may detract from your user experience and even prevent access to some of our websites.

LiverPerson (LPVID, LPSID-10177676)

LivePerson enables the online chat functionality so that Schroders intermediary team can communicate directly with visitors.

Pingdom (_cfduid, img/beacon.gif)

The Pingdom/CloudFlare cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a group of infected machines, but the visitor's machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information.

Avocet (uuid)

Avocet uses cookies to collect anonymous data for the purposes of Information Storage & Access and Ad Selection, Delivery & Reporting.

Requesting literature (ASP.NET_SessionID)

Required cookie which preserves the visitor’s session state across page requests. If you opt out of these cookies you will have to re-enter your details every time you fill in a contact form or request literature through our site.

Brand

This cookie picks-up from the first time you log into eServices whether you’re a Schroders contact or a Cazenove contact, this enables us to only show content relevant to you.

Follow us

Please consider a fund's investment objectives, risks, charges and expenses carefully before investing.

The website and the content included is intended for US-based financial intermediaries (and their non-US affiliates) on behalf of those of their clients who are both (a) not “US persons” as that term is defined in Rule 902 under the United States Securities Act of 1933, as amended (the “1933 Act”) and (b) “non-United States persons” as that terms is defined in Rule 4.7(a)(vi) under the Commodity Exchange Act of 1936, as amended. None of the funds described herein is registered as an “investment company” as that term is defined in the United States Investment Company Act of 1940, as amended, and shares of the funds described herein have not been and will not be registered under the 1933 Act or the securities laws of any of the states of the United States. The shares may not be offered, sold or delivered directly or indirectly in the United States or for the account or benefit of any “US person.”

The information contained in this website does not constitute an offer to purchase or sell, advertise, recommend, distribute or solicit a subscription for interests in investment products in any Latin American jurisdiction where such would be unauthorized. The information contained in this website is not intended for distribution to the public in general and must not be reproduced or distributed, entirely or partially to any individuals who are not allowed to receive it according to applicable legislation. The investment products and their distribution may not be registered in Latin America, and therefore may not meet certain requirements and procedures usually observed in public offerings of securities registered in the region, with which investors in the Latin America capital markets may be familiar. For this reason, the access of the investors to certain information regarding the investment products may be restricted. Financial intermediaries and Advisors must ensure the information provided in this website is appropriate and suitable to the receiver’s domicile and jurisdiction and according to the applicable legislation.

For illustrative purposes only and does not constitute a recommendation to invest in the above-mentioned security/sector/country.

Issued by Schroder Investment Management (Europe) S.A., 5 (“SIM Europe”), rue Höhenhof, L-1736 Senningerberg, Luxembourg. Registered No. B 37.799

Schroder Investment Management North America Inc. (“SIMNA”) is an SEC registered investment adviser, CRD Number 105820, providing asset management products and services to clients in the US and registered as a Portfolio Manager with the securities regulatory authorities in Canada.  Schroder Fund Advisors LLC (“SFA”) is a wholly-owned subsidiary of SIMNA Inc. and is registered as a limited purpose broker-dealer with FINRA and as an Exempt Market Dealer with the securities regulatory authorities in Canada.  SFA markets certain investment vehicles for which other Schroders entities are investment advisers.

Schroders Capital is the private markets investment division of Schroders plc.  Schroders Capital Management (US) Inc. (“Schroders Capital US”) is registered as an investment adviser with the US Securities and Exchange Commission (SEC).  It provides asset management products and services to clients in the United States and Canada.  For more information, visit www.schroderscapital.com

SIM (Europe), SIMNA, SFA and Schroders Capital are wholly owned subsidiaries of Schroders plc.