There are lots of ways to get in touch with Schroders. If you have a question or comment, please contact us by submitting the form below.
To learn more about a career with Schroders, please visit our dedicated website.
Feedback or complaints
We welcome any feedback you might have as we’re constantly looking to improve our service.
If you have any feedback or would like to make a complaint, please contact Investor Services:
• via telephone: 0345 030 7277 (+44 1397 436 966 if calling from overseas)
• via e-mail: schrodersinstitutional@HSBC.com
• via post: Investor Services Schroders, PO Box 1402, Sunderland, SR43 4AF
If your complaint relates to one of the following funds: Ground Rents Income Fund, Schroder European Real Estate Investment Trust, Schroder Real Estate Investment Trust, or Schroder Capital UK Real Estate Fund please contact: firstname.lastname@example.org
If your complaint relates to an Investment Trust, please contact: email@example.com
If you have a complaint, we’ll do our best to resolve the issue as quickly as possible and keep you updated along the way.
Should you remain dissatisfied, you may have the right to refer the matter to the Financial Ombudsman Service (FOS). In most circumstances, only smaller businesses, charities and trusts have such rights. If you are unsure of your referral rights, further information is available from www.financial-ombudsman.org.uk