Contact us

There are lots of ways to get in touch with Schroders. If you have a question or comment, please contact us using the form below.

To learn more about a career with Schroders, please visit our dedicated website.

Feedback or complaints

We welcome any feedback you might have as we’re constantly looking to improve our service.

If you have any feedback or would like to make a complaint, please contact Investor Services:

  • via telephone: 0800 182 2399 (+44 1397 436969 if calling from overseas)
  • via e-mail: schrodersinvestor@HSBC.com
  • via post: Investor Services Schroders, PO Box 1402, Sunderland, SR43 4AF

If your complaint relates to one of the following funds: Ground Rents Income Fund, Schroder European Real Estate Investment Trust, Schroder Real Estate Investment Trust, or Schroder Capital UK Real Estate Fund please contact: realestatecomplaints@schroders.com

If your complaint relates to an Investment Trust, please contact: amcompanysecretary@schroders.com

If you have a complaint, we’ll do our best to resolve the issue as quickly as possible and keep you updated along the way. Should you remain dissatisfied, you may have the right to refer the matter to the Financial Ombudsman Service (FOS). In most circumstances, only smaller businesses, charities and trusts have such rights. If you are unsure of your referral rights, further information is available from www.financial-ombudsman.org.uk

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Please remember that the value of investments and the income from them may go down as well as up and investors may not get back the amounts originally invested.

This marketing material is for professional clients or advisers only. This site is not suitable for retail clients.

Issued by Schroder Unit Trusts Limited, 1 London Wall Place, London EC2Y 5AU. Registered Number 4191730 England.

Schroder Unit Trusts Limited is an authorised corporate director, authorised unit trust manager and an ISA plan manager, and is authorised and regulated by the Financial Conduct Authority.

On 17 September 2018 our remaining dual priced funds converted to single pricing and a list of the funds affected can be found in our Changes to Funds. To view historic dual prices from the launch date to 14 September 2018 click on Historic prices.